Terms and conditions

Terms and Conditions — DDP Instruments

By using ddpinstruments.com and placing an order with DDP Instruments, you agree to these terms.

Products

We offer surgical, dental, and veterinary instruments — 6,300+ items dispatched from our Miami warehouse. Product descriptions, images, and specifications are provided in good faith; minor variations in finish or packaging may occur. Instruments are professional tools and should be used only by qualified professionals in accordance with applicable standards and local regulations.

Orders and pricing

Prices are shown in USD and are subject to change without notice. We reserve the right to cancel or refuse an order, including where a price or product detail is incorrect or stock is unavailable. An order is accepted only when we confirm and dispatch it.

Shipping

Orders are dispatched from Miami, FL. Shipping is FREE all over the USA. For all other countries, including Canada, shipping is a flat $45. Delivery times vary by destination — see our Shipping Policy at /shipping-policy/.

Returns and refunds

Returns are free within 45 days of delivery — see our Return Policy at /return-policy/ for the full terms, including condition, process, and refund timing.

Accounts and use of the site

You are responsible for keeping your account details secure and for activity under your account. You agree not to misuse the site, interfere with its operation, or use its content for unlawful purposes.

Limitation of liability

To the fullest extent permitted by law, DDP Instruments is not liable for indirect, incidental, or consequential loss arising from use of the site or products, except where such liability cannot be excluded by law. Nothing in these terms limits your statutory consumer rights.

Governing law and changes

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. We may update these terms from time to time; the current version will be posted on this page and applies to orders placed after the update.

Contact us

DDP Instruments, 8350 NW 66th St, Miami, FL 33166 · sales@ddpinstruments.com · +1 305-905-1732